Several companies argue if outsourcing IT solutions would save company resources, or if it would put up their costs, as opposed to having an in-house IT engineer take care of IT requirements.
In fact, there have been companies that opt to go for a single in-house IT engineer in the hopes that costs will be cut, or because they feel more in-control of the situation.
It may interest you to see that the facts are the opposite of these. Not only small companies, but large ones as well have implemented IT outsourcing to save costs.
More than that, there are other reasons solutions for IT can be outsourced:
1. To save money
We’ve discussed this, and it is indeed the most significant reason for IT solutions outsourcing. You will get rid of the fixed costs of getting employees, training, and employment taxes and insurance among others.
2. To get professional services
It is currently difficult to locate one employee who is a master of the various IT services required by the company. A person may be armed with a Cisco or Microsoft certification, but the difference between one who has more than 20 years of experience and a recent board passer is telling.
Workplace experience is one of the foundations of an IT expert’s analytical, designing, communication, and troubleshooting skills. Why have one person when you can have a group of people who can do it more efficiently?
3. To lessen risk
With an in-house person, there is a greater risk when it comes to securing your IT systems, such as those for cloud business phone systems. When you outsource it to a panel of certified experts, they can ensure a secure system wherein you can access features such as voicemail, SMS, and call forwarding without the fear of it being compromised. And since malicious software are being produced every day, having a proper IT team will be able to keep your network secure and free from these threats, making sure your system works in optimal condition.
4. To keep up to date with technology
One person will have a difficult time keeping with up and coming technologies such as those for marketplace software. By hiring a specialized team, they will be able to keep up with the latest in office software, and be able to create programs that are in demand, be in touch with the leading software publishers, and make sure that the software architecture is seamlessly managed.
5. To improve company focus
For companies with a large dependence on local IT resources, the management will inevitably be asked to make decisions regarding IT costs, and finding out the solution which is best to implement, or the accuracy of the estimation of the IT employee is. Some managers who get involved in the solving of IT problems may even drop everything and put other operations at risk. By hiring an IT service that provides both inbound and outbound IT solutions, these managers can go back to overseeing their core functions.
IT Solution Outsourcing is the Way
IT systems are an important backbone of every company. Risking it would lead to greater damages, as compared to having it outsourced to a trustworthy IT solutions and services team, with certified engineers to boot. You will be surprised with how much you can save from outsourcing valuable IT support. So keep your “backbone” intact and choose the IT solution provider that would fit your every need.